Skip to main content

Frequently Asked Questions (FAQs)

Arrow Down Icon
Q: So the Small Package Agreement is final? The IBT statement said they wanted to discuss some member concerns relating to the Small Package Master agreement.

A. The Small Package Agreement is ratified. The Small Package Tentative Agreement was endorsed by the leadership when presented for ratification. We will meet with Teamster leadership to discuss next steps.

Arrow Down Icon
Q: So does this mean UPS customers don’t need to worry about a work stoppage? What about the holiday season?

A. It’s business-as-usual at UPS and customers should continue to rely on UPS for dependable, high quality service.

Arrow Down Icon
Q: Could Teamster employees walk out?

A. Our people are dedicated to serving customers and taking care of their needs. The company will take all necessary steps to ensure that customer service is preserved.

Arrow Down Icon
Q: Who is part of the contract?

A: There are about 260,000 Teamster-represented employees covered by the agreements. The small package agreement covers approximately 243,000 part-time and full-time employees in the small package operation. The UPS Freight agreement covers approximately 12,000 represented employees at our over-the-road, Less-Than-Truckload company.

Arrow Down Icon
Q: What is going on with the IBT negotiations with UPS’s air mechanics?

A: UPS has resumed meetings with Local 2727 negotiators. Together, we established a generous agreement that maintained industry-leading wages and benefits and provided excellent income security for our aircraft mechanics. This contract is under the control of the National Mediation Board and we will meet with Teamster leaders and the NMB to discuss the contract provisions. We continue to operate under normal conditions and our customers can count on the reliable service they have come to expect from UPS.

Arrow Down Icon
Q: Do you think having a union makes UPS less competitive compared to FedEx or other competitors? Are FedEx workers better able to meet the needs of customers?

A: Our employees are a differentiator for UPS, and we value their role in serving UPS customers. We know they work hard and that’s why we wanted to ensure they are rewarded for their contribution.

Arrow Down Icon
Q: What is UPS doing to help address the multi-employer pension plan crisis?

A: UPS has been and is committed to working cooperatively with stakeholders to identify a long-term solution that is in the best interest of employees and the company. UPS’s solution has gained support among affected plans, union leaders and among some legislators.