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Frequently Asked Questions (FAQs)

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Q: So the Small Package Agreement is final? The IBT statement said they wanted to discuss some member concerns relating to the Small Package Master agreement.

A. The Small Package Agreement is ratified. The Small Package Tentative Agreement was endorsed by the leadership when presented for ratification. We will meet with Teamster leadership to discuss next steps.

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Q: So does this mean UPS customers don’t need to worry about a strike? What about Peak season?

A. It’s business-as-usual at UPS and customers should continue to rely on UPS for reliable, high quality service.

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Q: Could Teamster employees walk out?

A. Our people are dedicated to serving customers and taking care of their needs. There is no legal basis for a labor disruption. The company will take all necessary steps to ensure that customer service is preserved.

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Q: Who is part of the contract?

A: There are about 260,000 Teamster-represented employees covered by the agreements. The small package agreement covers approximately 243,000 part-time and full-time employees in the small package operation. The UPS Freight agreement covers more than 11,000 represented employees at our over-the-road, Less-Than-Truckload company.

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Q: What does UPS want to get out of these contract negotiations?

A: We want a contract that rewards our employees for their hard work, recognizes how our industry is changing and allows us to remain competitive in the marketplace. We’re confident that by working in partnership with the Teamsters, we can reach these goals.

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Q: What is going on with the IBT negotiations with UPS’s air mechanics?

A: UPS is disappointed by the vote result. Together with Local 2727 negotiators, we established a generous agreement that maintained industry-leading wages and benefits and provided excellent income security for our aircraft mechanics. This contract is under the control of the National Mediation Board and we will meet with Teamster leaders and the NMB in the near future to discuss the next steps. We continue to operate under normal conditions and our customers can count on the reliable service they have come to expect from UPS.

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Q: Do you think having a union makes UPS less competitive compared to FedEx or other competitors? Are FedEx workers better able to meet the needs of customers?

A: Our personnel are a differentiator for UPS, and we value their role in serving UPS customers. We know they work hard and that’s why we wanted to ensure they are rewarded for their contribution.

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Q: What is UPS doing to help address the multi-employer pension plan crisis?

A: UPS has been and is committed to working cooperatively with stakeholders to identify a long-term solution that is in the best interest of employees and the company. UPS’s solution has gained support among affected plans, union leaders and among some legislators.